Terms of Service

1

Eligibility & Conduct

Minimum age 13. If under 18, parental or guardian consent is required where applicable.
Be respectful in tickets. Spam, abuse, harassment, threats or deliberate disruption may result in support restrictions.
You are responsible for how you use purchased products after delivery.
You must not use our products or services for illegal or unauthorized purposes.
Products, prices, descriptions and availability may change without prior notice before purchase.
We are not affiliated with Discord, Netflix, Spotify or any other third-party platform unless explicitly stated.

2

Ordering, Delivery & Support

Payments must fully clear before delivery. Default currency: EUR.
The product description, selected variant, stated warranty period and any specific conditions displayed at the time of purchase form part of your order.
Most digital products are delivered instantly or within the period displayed on the relevant product page.
Server Boost orders usually arrive in approximately 1h35m, with a maximum normal delivery time of 24 hours unless otherwise stated.
If automatic delivery fails, open a Discord support ticket and provide your order ID.
Warranty incidents and replacement requests must be reported within the commercial warranty period stated for the purchased product.
For warranty verification, we may require uncropped screenshots, unedited continuous screen recordings, order information or other reasonable evidence specified by the product rules.
Missing, edited, misleading or incomplete evidence may result in a commercial warranty claim being refused where that evidence was reasonably required to verify the claim.
We may refuse, limit or cancel orders reasonably suspected of fraud, payment abuse, exploitation or other prohibited activity, subject to applicable law.

3

Refunds, Warranty & Replacements

For valid commercial warranty claims, replacement or restoration of access is normally the primary remedy.
Each product has only the commercial warranty period and warranty conditions stated in its individual description or selected variant at the time of purchase.
Claims must be reported within that stated warranty period. Commercial warranty claims submitted after the applicable period may be refused.
Commercial warranty does not cover incidents caused by misuse, customer modifications, unsupported changes, customer actions, incompatibility unrelated to the supplied service or other causes outside the conditions promised for the product.
Buyer's remorse, purchasing the wrong item or variant, or incorrectly using a product does not normally qualify for a voluntary refund.
Bans, locks or restrictions caused by violations of a third-party platform's rules are not covered unless the specific product description expressly states otherwise.
Platform-side outages, anti-abuse changes, mass revokes, infrastructure incidents or similar third-party events are covered only where the purchased warranty expressly provides such coverage.
Where an accepted claim cannot reasonably be resolved through replacement, another appropriate remedy may be offered depending on the circumstances and applicable law.
Nothing in these Terms excludes or limits statutory consumer rights or remedies that cannot legally be excluded or limited.

Digital Content & EU/EEA Consumers: where applicable law allows the statutory withdrawal right for immediately supplied digital content to be lost, this applies only after the legally required express consent, acknowledgement and confirmation have been provided. Mandatory consumer rights remain unaffected.

4

Product Catalog & Specific Terms

A Server Boosts & Nitro Items

A.1 — Server Boosts (1 month / 3 months)

Delivery is usually approximately 1h35m and no later than 24 hours from a verified order unless otherwise stated.
Where manual claiming is required, you must open a ticket and claim within 1 hour of purchase.
Replacement applies only where boosts fail under conditions covered by the purchased product's warranty.
After successful completion, voluntary refunds are not normally provided.
Discord-side actions such as unboosts, limits, restrictions or platform-wide waves are covered only if expressly included in the purchased warranty.

A.2 — Nitro Tokens

Discord tokens preloaded with Nitro. These are not full-access accounts.
A 5-minute DOA commercial warranty applies for the initial functionality check.
Manual login, OTP requests or actions that intentionally trigger additional security checks may void the commercial warranty where disclosed before purchase.
No commercial replacement is normally provided after the DOA period except where required by applicable law.

A.3 — Nitro Monthly (Full Warranty & Standard Variants)

Sourcing: links are supplied according to the description and selected variant displayed at purchase.
Mandatory proof: where required by the selected variant, you must provide an unedited and continuous recording showing the required claiming process and account information.
The recording may be required to show the original claim link, Discord account email, Nitro credits or inventory before claiming, the claiming process, and credits or inventory after claiming.
Missing required information, cuts, edits or interruptions may invalidate the commercial warranty claim where the recording is required to verify eligibility.
Autoclaimer protection: where included in the selected product variant, the automatic-claim warranty starts from the purchase timestamp.
Full Warranty Boost variant: includes the extended revoke warranty stated on the product page, currently up to 28 days where applicable.
Replacement value or partial balance may depend on how long the Nitro remained active before the revoke.
Stacking credits may void extended commercial warranty protection where this restriction was disclosed for the purchased variant.
Standard Boost variant: does not include an extended revoke replacement period unless explicitly stated otherwise.
Regeneration: gift-link regeneration or refresh requests are subject to the remaining lifespan and conditions disclosed for the purchased product.
Waves & terminations: global Discord revoke waves, major infrastructure anomalies, profile deletions or other exceptional platform-wide events are covered only where expressly included in the purchased warranty.

A.4 — Boost Bot (Source Code / Lifetime Key)

Source-code sales are normally final once the files are successfully delivered, subject to mandatory law.
Permanent uptime or future Discord compatibility is not guaranteed.
Setup support may be offered. Updates are included only where explicitly stated.

B Boost Tool (Licensed Software)

Access is based on the purchased duration or lifetime plan. Delivery includes the applicable license key and files.
Future compatibility with Discord or third-party platforms is not guaranteed unless explicitly included.
Commercial replacement applies to non-delivery or an invalid license on first activation according to the warranty shown at purchase.
Updates, continued functionality and setup assistance are included only where expressly stated in the product description.

C Streaming Services / Apps / Subscriptions

C.1 — Warranty Period

Each streaming, app or subscription product has only the commercial warranty period stated in its individual description or selected variant at the time of purchase.
Any incident, warranty request or replacement claim must be reported within the stated commercial warranty period.
Claims submitted after that period may be refused unless applicable law provides otherwise.
Commercial warranty is limited to the conditions expressly stated in the relevant product description.

C.2 — Account Testing & Bulk Claims

Accounts included in a replacement claim may be individually tested or verified before replacements are approved.
Customers must accurately identify which accounts are affected and must not intentionally include valid accounts in a non-working-account claim.
If verification of a multi-account or bulk claim finds that 10% or more of the accounts claimed as non-working are valid and operational, the commercial replacement request for all accounts in that order or batch may be denied.
Knowingly submitting functioning accounts as defective may be treated as warranty abuse.

C.3 — Full Access Accounts

For products explicitly sold as Full Access, modifying account information such as the email address, password or other credentials may automatically void the commercial replacement warranty unless the product description specifically states that such changes are permitted.
Customers should therefore review the product description and warranty conditions before changing any account details.
Certain Full Access accounts may not allow some account information to be changed.
Where that limitation is part of the product conditions, inability to change the information does not by itself qualify as a commercial warranty defect.
Full Access products are supplied privately according to the access level and conditions stated on the product page.

C.4 — Lifetime Products

Unless a product description expressly states otherwise, "Lifetime" refers to Stellar's commercial replacement coverage while the relevant product, supply method and replacement stock remain supported and available.
"Lifetime" does not guarantee that a third-party platform itself will operate indefinitely or permanently maintain the same account system, functionality or policies.
Replacement availability may depend on the continued availability of the applicable product or supply method.

C.5 — Warranty Exclusions

Commercial warranty does not cover problems caused by misuse, unsupported modifications, customer actions, external changes or incompatibility unrelated to the supplied product.
Commercial warranty does not cover bans, suspensions, locks or restrictions caused by customer misuse or violation of third-party platform rules.
Customers must not intentionally alter, damage or interfere with credentials in a way that prevents the product from operating as originally supplied.
Platform-side changes and incidents outside Stellar's reasonable control are covered only where expressly included in the relevant product warranty.

D Gaming / Digital Items

Optifine Cape: commercial replacement applies where supplied credentials were invalid at delivery.
After successful transfer or use, voluntary refunds are not normally available, without limiting mandatory consumer rights.

E Discord Accounts

Upon purchase, you receive full access to the account and are responsible for securing it after delivery.
Lifetime Warranty: accounts pulled back or becoming inaccessible through no fault of your own will be replaced free of charge where the purchased product includes this commercial warranty.
The commercial warranty does not cover bans, locks, suspensions or restrictions caused by user actions, misuse or violations of Discord's Terms of Service.
Unless the individual product description states otherwise, you may change the email address, password and other credentials after purchase.
The commercial warranty is void if the supplied webmail password is changed where maintaining that access is required for warranty verification, or if the associated email domain expires.
Faulty or pulled-back accounts are normally replaced rather than refunded where a valid commercial warranty claim applies.
Accounts are provided according to the condition and access level described at purchase. Stellar is not responsible for customer actions taken on an account after delivery.

5

Ticket & Warranty Claim Rules

Open support tickets only for genuine order, delivery or product issues.
Include your order ID immediately so staff can verify the purchase, product variant and applicable warranty.
You may ping once after a reasonable waiting period. Repeated spam may result in the ticket being closed.
Provide all evidence required by the applicable product warranty.
Screenshots or recordings requested as proof must be authentic and, where required, uncropped, unedited and continuous.
Falsifying, altering or deliberately withholding relevant warranty evidence may result in denial of voluntary warranty support.
Fraudulent or deliberately misleading warranty claims may result in restriction from future purchases or voluntary support, subject to applicable law.

Reviews & Vouches: reviews and public vouches are appreciated but must always reflect the customer's genuine experience. Feedback may be positive, neutral or negative. A review does not replace any proof specifically required to verify a product issue, and statutory consumer rights are not conditional on posting a review.

6

Legal & Liability

Customers are responsible for how products are used after delivery.
You must comply with applicable local laws and relevant third-party platform Terms of Service.
Platform-wide changes, anti-abuse updates, infrastructure incidents, policy changes or mass revokes may occur outside Stellar's reasonable control.
Stellar does not accept responsibility for customer misuse of products or consequences arising from use contrary to applicable law or disclosed product conditions.
We may suspend or blacklist users who materially violate these Terms, commit fraud, abuse support systems or deliberately submit fraudulent warranty claims.
Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded, restricted or waived.
If any provision of these Terms is found unlawful or unenforceable, that provision will be separated to the extent necessary without affecting the remaining provisions.

7

Changes to Terms

We may update these Terms when our products, suppliers, warranty conditions, platform requirements or legal obligations change. Updated Terms apply to future use and future purchases as permitted by applicable law.

For commercial warranty purposes, the product description, selected variant, warranty period and relevant conditions displayed at the time an order was placed will normally be used to determine the warranty applicable to that order, except where mandatory law requires otherwise.

Important Policy Update