Our auto-delivery system may experience delays or failures on most products. If your order isn't delivered automatically, please reach out to us on Discord or Telegram and we'll deliver it to you manually.
This Privacy Policy explains what data we collect, why we collect it, and how we protect it. When you use SellAuth checkout or accounts, SellAuth may also process your data under its own Privacy Policy as an independent controller.
Evidence files: screen recordings, screenshots, and account logs provided by you for diagnostics, warranty claims, and verification of code claims
2.3Technical & Security Data
IP address, device or browser information
Timestamps and rate-limits
Anti-fraud signals and blacklist status
2.4Discord Identifiers
Username, user ID, and server ID when interacting via the Stellar Discord server
2.5Payment Information
We do not store full card or banking data. Payments are processed securely by SellAuth or their designated processors.
2ACookies & Tracking
Essential: used for checkout processes, session management, and anti-abuse systems. You may disable cookies in your browser, but blocking essential cookies will break site features and order delivery.
3
Why We Use Your Data (Legal Basis)
Contract Necessity
Delivering digital goods and providing customer support
Verifying warranty eligibility through your provided recordings and proof
Legitimate Interests
Protecting Stellar™ from fraud, abuse, and chargeback attempts
Ensuring service reliability
Legal Obligations
Maintaining tax/accounting records and complying with lawful requests from authorities
4
Sharing Your Data
Service providers: payment processors (SellAuth), hosting providers, and Discord integrations
Discord: interactions on our server are subject to Discord's own Privacy Policy
We do not sell personal data to third parties.
5
Data Retention
Order data and support recordings: typically kept for up to 24 months to handle warranty claims and recurring customer support
Blacklist data: retained indefinitely to protect the security of our services
6
Your Rights (GDPR/EEA)
You have the right to access, rectify, or request erasure of your personal data.
To exercise these rights, open a Discord ticket titled "Privacy Request". Verification of your order ID will be required.
Privacy questions?
Open a Discord ticket titled "Privacy Request" — verification of your order ID will be required.